Privacy Policy

1. Information We Collect

We may collect the following types of information when you interact with our website, forms, or services:

• Personal Information: Name, email address, phone number, and mailing address when voluntarily provided through forms or sign-up.
• Usage Data: Browser type, IP address, pages visited, time spent on pages, referring URLs, and device information.
• SMS Consent Data: Phone number, consent timestamp, opt-in method, consent language presented, and message delivery history for compliance record-keeping.
• Cookies & Tracking Technologies: We use cookies and similar technologies to improve your browsing experience and analyze website traffic.

2. How We Use Your Information

• To respond, schedule, and maintain communication about your matter.
• To send you SMS messages about appointments, reminders, intake follow-ups, document requests, and case status updates (only if you have opted in).
• To send marketing or promotional messages only if you have provided separate, explicit marketing consent.
• To improve our website and provide customer support.
• To process enrollments and maintain accurate records.
• To comply with legal obligations and enforce our policies.

3. SMS / Text-Messaging Privacy Policy

This section specifically addresses our SMS/text-messaging program and complies with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, CTIA guidelines, and A2P 10DLC carrier requirements.

3.1 Consent Collection

We obtain express written consent before sending any SMS/text messages. Consent is collected through clearly labeled, unchecked opt-in checkboxes on our website forms. Where you must affirmatively check a consent checkbox to opt in, checkboxes are never pre-checked; you must actively check the box to receive messages from Galbo Family Law, LLC.

3.2 SMS Message Categories

You may opt in to one or both categories independently on separate checkboxes. Marketing and non-marketing consent are separate. You do not need to consent to marketing messages in order to use our services. Marketing consent is optional.

3.3 Message Frequency & Sending Hours

Message and data rates may apply. For questions about your text or data plan, contact your wireless provider.

• Marketing messages: up to approximately 4 messages per month.
• Non-marketing messages: frequency varies based on your appointment schedule and active matter (typically a small number of messages per week during active representation).
• Sending hours: messages are sent between 8:00 AM and 9:00 PM local time only, except in time-sensitive case scenarios.

3.4 Opt-Out Instructions

You can cancel the SMS service at any time. Just text "STOP" to 203-943-1583. After you send "STOP", a confirmation message will be sent and no further messages will be delivered unless you re-opt-in through our website.

3.5 Help & Support

For help, reply "HELP" to any message, or contact us directly at attygalbo@galbofamilylaw.com or 203-943-1583.

3.6 Data Use & Privacy

3.7 Carrier Information

Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, T-Mobile, Verizon, and most regional U.S. carriers.

3.8 Age Restriction

You must be at least 18 years of age to opt in to our SMS messaging programs. We do not knowingly solicit personal information or send messages to individuals under the age of 18.

3.9 Record-Keeping

We maintain records of all SMS consent (including the date, time, method of opt-in, and the specific language presented at the point of consent). These records are timestamped and securely stored for a minimum of five (5) years to comply with TCPA requirements and carrier policies.

3.10 A2P 10DLC Compliance Statement

All SMS communications from Galbo Family Law, LLC are registered with The Campaign Registry (TCR) and fully comply with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, CTIA guidelines, applicable federal and state laws, and A2P 10DLC requirements for all carriers including AT&T, T-Mobile, Verizon, and all participating regional carriers.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

4.1 Your Rights & Choices

You have the following rights and choices regarding your personal information and our communications with you:

• Opt out of SMS messages at any time by replying STOP to any text message from Galbo Family Law, LLC. You may opt out of marketing and non-marketing messages independently.
• Unsubscribe from email/marketing communications by using the unsubscribe link in any email, or by emailing attygalbo@galbofamilylaw.com with the subject line "Unsubscribe."
• Update or correct your information by contacting the office at attygalbo@galbofamilylaw.com or 203-943-1583.
• Request a copy of the personal information we hold about you, where required by applicable law.
• Request deletion of your personal information, subject to recordkeeping obligations applicable to the practice of law and TCPA/A2P 10DLC consent records.
• Withdraw consent for SMS or email communications at any time. Withdrawal of consent does not affect the lawfulness of communications sent prior to withdrawal.
• Submit a privacy request by emailing attygalbo@galbofamilylaw.com or calling 203-943-1583. We will respond within a reasonable timeframe.

5. Third-Party Links & Affiliates

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites. We encourage you to review their privacy policies before providing personal information.

6. Children's Privacy

Our website is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available at galbofamilylaw.com/privacy-policy. Continued use of our website after revisions constitutes acceptance of the revised policy.

8. Contact Information

For privacy-related questions or to request deletion of your information, please contact:

By using our website and/or our services, you consent to this Privacy Policy.